This Privacy Policy explains how 332zk collects, uses, stores, shares, and protects your personal data when you use our platform. We are committed to handling your information with the highest standards of security and transparency.
Privacy at a Glance
Our Privacy Commitments
Six core principles that govern how 332zk handles your personal data — every day, on every transaction.
All data transmitted between your device and 332zk's servers is protected with 256-bit TLS encryption. Sensitive fields such as payment details and identity documents are encrypted at rest using AES-256 standards.
332zk does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing firms. Your information is used solely for the purposes of operating your account and delivering our Services.
We collect only the personal data that is strictly necessary for account registration, identity verification, payment processing, and customer support. We do not collect data that is not directly relevant to delivering our Services.
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. When retention periods expire, data is securely deleted or anonymized in line with our internal data lifecycle policy.
You have the right to access, correct, and request deletion of your personal data held by 332zk. You may also withdraw consent for marketing communications at any time by contacting support or updating your account preferences.
Where data is shared with third-party service providers (payment processors, KYC verification partners), those providers are contractually bound to the same data protection standards as 332zk and are not permitted to use your data for their own purposes.
1.1 332zk ("we", "us", "our", "the Platform") operates the online betting website at https://332zk.cam, serving English-preference players primarily located in Indonesia. As operator of this platform, 332zk acts as the data controller in respect of all personal data collected and processed in connection with player accounts and use of our Services.
1.2 We take the privacy and security of your personal data seriously. This Privacy Policy sets out the basis on which personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data.
1.3 This policy applies to data collected through the 332zk website, any associated mobile-optimized interface, customer support communications (including live chat, email, and WhatsApp), and any other interaction you have with 332zk as a registered or prospective player.
2.1 For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, phone number, date of birth, IP address, device identifiers, and payment details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For data collected on 332zk, the data controller is 332zk. |
| "Data Processor" | A third party that processes personal data on behalf of the data controller under a binding contractual agreement. |
| "KYC Data" | Identity and address verification documents submitted by a player as part of the Know Your Customer process, including government-issued ID, proof of address, and payment method evidence. |
| "Services" | All products, features, and betting markets available on the 332zk platform, including sportsbook, live casino, slot games, togel (traditional Indonesian numbers lottery), and customer support. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a defined purpose. |
3.1 332zk collects the following categories of personal data in connection with account registration and use of our Services:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP or passport number | Registration & KYC verification |
| Contact Data | Email address, Indonesian mobile phone number, city/province of residence | Registration & account updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposits, withdrawals & KYC |
| KYC Documents | Scanned or photographed copies of government-issued ID, proof of address documents, payment method screenshots | KYC verification process |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (city-level) | Automatically on platform access |
| Behavioral Data | Betting history, game preferences, session duration, deposit and withdrawal patterns, bonus utilization | Continuously during platform use |
| Communications Data | Live chat transcripts, support emails, WhatsApp message records, complaint submissions | When you contact support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, session time alerts, support referral records | When player-protection tools are used |
3.2 We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where specifically required to fulfil a legal obligation (for example, processing a responsible gaming referral that involves health-related disclosures made voluntarily by the player).
4.1 332zk collects your personal data through the following means:
5.1 332zk processes your personal data for the following purposes:
6.1 332zk processes your personal data on the following legal bases:
7.1 332zk does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. We share your data only in the following limited circumstances:
8.1 As an international online betting platform, some of 332zk's infrastructure, game studio partners, and service providers may be located outside Indonesia. As a result, your personal data may be transferred to and processed in countries other than Indonesia.
8.2 Where such transfers occur, 332zk takes all reasonable steps to ensure that your data receives an equivalent level of protection to that which it would receive if processed within Indonesia. This includes:
8.3 If you would like further information about the specific safeguards in place for international data transfers involving your personal data, please contact us at the details set out in clause 16.
9.1 332zk retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal obligation, fraud prevention |
| KYC Documents | Duration of account + 5 years post-closure | Anti-money-laundering compliance |
| Financial Transaction Records | 7 years from date of transaction | Financial record-keeping requirements |
| Betting History | Duration of account + 3 years post-closure | Dispute resolution, legal compliance |
| Customer Support Records | 3 years from date of interaction | Dispute resolution, quality assurance |
| Technical & Session Logs | 12 months from date of collection | Security monitoring, fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent management compliance |
| Responsible Gaming Records | Duration of account + 5 years post-closure | Player protection obligations |
9.2 Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for aggregate statistical analysis, as it can no longer be attributed to any individual.
10.1 332zk implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
10.2 While we take all reasonable steps to protect your data, no internet-based system can be guaranteed to be 100% secure. You also bear responsibility for maintaining the security of your own account by using a strong, unique password and enabling 2FA.
11.1 332zk uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect technical usage data. The following categories of cookies are used:
11.2 332zk does not use third-party advertising or behavioral tracking cookies that serve ads on external websites based on your 332zk browsing activity.
11.3 Most browsers allow you to control cookies through browser settings. Disabling strictly necessary cookies may prevent you from accessing your account or using certain platform features.
12.1 Subject to applicable law, you have the following rights in respect of your personal data held by 332zk:
Your Data Rights
332zk recognizes and upholds the following rights in respect of your personal data. To exercise any right, contact us at [email protected].
You have the right to request a copy of the personal data 332zk holds about you, along with information about how it is being processed. We will respond to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly in your account settings, or contact support for KYC-related corrections.
You may request that 332zk delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to legal retention obligations that may require us to retain certain data.
You may request that 332zk restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is under consideration.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gaming monitoring purposes. You may also object to direct marketing at any time with immediate effect.
13.1 The 332zk platform is strictly intended for adults aged 21 years and over. We do not knowingly collect or process personal data from individuals under the age of 21.
13.2 If 332zk becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the originating payment method.
13.3 If you are a parent or guardian and believe that your child has registered an account on 332zk, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly.
13.4 We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gambling websites, including 332zk.
14.1 Data relating to your use of responsible gaming tools — including deposit limit settings, session time alerts, loss cap configurations, and self-exclusion requests — is treated with a heightened level of care and confidentiality within 332zk.
14.2 Responsible gaming data is processed solely for the purposes of administering the player-protection measure you have requested and for monitoring compliance with that measure. It is not used for marketing, profiling for commercial purposes, or shared with third parties outside of any legally mandated reporting obligations.
14.3 Self-exclusion records are retained for the full duration of the exclusion period and for a minimum of five years post-closure of the excluded account. This is to prevent inadvertent re-registration by excluded players and to satisfy our responsible gaming obligations.
14.4 If you wish to discuss any aspect of how your responsible gaming data is handled, please contact our dedicated support team at [email protected] or visit our Responsible Gaming page for further information.
15.1 332zk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. The effective date at the top of this page will be updated whenever a material change is made.
15.2 Where a change materially affects your rights or the way in which we process your personal data, we will provide advance notice via a platform notification, an account dashboard banner, or an email to your registered address no less than seven (7) days before the change takes effect.
15.3 Your continued use of the 332zk platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated policy, you should stop using the platform and may close your account in accordance with the procedure described in our Terms & Conditions.
15.4 We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 332zk, please contact us through the following channels:
16.2 Our support team includes native Indonesian-speaking agents available 24 hours a day, 7 days a week, covering all Indonesian time zones (WIB, WITA, and WIT). You may communicate your privacy concerns in either English or Indonesian — our team will handle both.
16.3 If you are not satisfied with 332zk's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or regulatory body applicable in your jurisdiction. 332zk will cooperate fully with any such regulatory inquiry.
Questions About Your Privacy?
Read our full Terms & Conditions, learn about our responsible gaming commitments, or check the FAQ for quick answers about account security and data handling.
21+ only | Play responsibly | 332zk promotes responsible gambling